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Austrian Airlines

Austrian Airlines works in partnership with Austrian, Austrian Arrows and Lauda. While Austrian Airlines handles scheduled flights, the other airlines take care of business and charter flights. The Austrian Airlines fleet has aircrafts not more than 7 years old, making it one of the youngest fleet in Europe. Austrian Airlines serves more than 10 million passengers annually.
Airlines Offices
Austrian Airlines, Austria
       

Vienna 

Town office 
City Air Terminal
Mon-Sun 0500´h-2300h
1030 Vienna 

Airportcounter
Terminal 1
Mon-Sun 0500h-2330h
1300 Vienna 

Graz 

Townoffice
Mon-Fri 0830h-1700h
8010 Graz Herrengasse 16 

Graz Thalerhof 

Airportcounter
Mon-Fri 0515h-2030h, Sat&Sun 0515h-1830h
8073 Feldkirchen 

Klagenfurt Alpe Adria Airport 

Airportcounter
Mon-Sun 0500h-1900h
9020 Klagenfurt 

Linz Hörsching 

Airportcounter
Mon-Sun 0515h-1915h
4063 Hörsching 

Salzburg W.A. Mozart 

Airportcounter 
Mon-Sun 0530h-1900h
5035 Salzburg 

Innsbruck Kranebitten 

Airportcounter 
Mon-Sun 0500h-2000h
6020 Innsbruck 

Bregenz 

Townoffice
Mon-Fri 0800h-1800h
Kornmarktplatz 4
6900 Bregenz 



Austrian Airlines, Australasia

Sydney 

Town Office

Level 2
1 York Street
Sydney, NSW 2000
Tel: +61 2 9251 6155 Reservations Sydney Metropolitan
Tel: Toll Free 1800 642 438 
( outside the Sydney Metropolitan area )
Tel: +61 2 9241 4277 Administration & Sales
Tel: +61 2 9241 5763 Miles & More
Frequent Flyer Programme
Fax: + 61 2 9251 7964
Tel:02 9693-5811 Flight Arrivals for OS 001
Reservations hours are 8:30am to 5:30pm Monday to Friday 
Saturday from 9:00am to 12:00pm
Sunday Closed 

Sydney 

Airport Office 
Level 3
International Terminal A
Mascot NSW 2020 
Tel: +61 2 9693 5811
Fax: + 61 2 9317 3475
Baggage Delays 02 9317 4816 

Melbourne 

Airport Office
Tullamarine Airport Melbourne Airport VIC 3045 Tel: +61 3 9330 4400
Fax: + 61 3 9330 4409
Baggage Delays 03 9310 3677 

Austrian Airlines, Canada

Montreal 

Airportcounter
975, Blvd Romeo-Vachon Nord, Room 427 
Montreal International Airport Dorval
Dorval, Quebec, Canada 
H4Y1H1
Opening hours : 4 hours prior to flight departure 
For Arrival / Departure information :
Phone : 1 800 843 0002 

Toronto 

Townoffice
2300, Yonge Street, Suite 2020 
Toronto, Ontario, Canada 
M4P 1E4 
Opening hours : Monday to Friday 
9 : 00 to 17 : 00, closed week-ends 
Phone : 1 888 817 6666 or 416 480 2828 
Fax : 416 480 2823 
Reservations: 1 888 817 4444 

Toronto 

Airportcounter 
Lester B. Pearson International Airport Toronto, Terminal 
Opening hours : 4 hours prior to flight departure 
For Arrival / Departure information : 
Phone : 1 800 843 0002 

Montreal 

Townoffice
2085, Union Street
Montreal, Quebec, Canada 
H3A 2C3 
Opening hours : Monday to Friday 
9 : 00 to 17 : 00, closed week-ends 
Phone : 1 888 817 4444 or 514 842 2500 
Fax : 514 842 3300 

Montreal 

Airportcounter
975, Blvd Romeo-Vachon Nord, Room 427 
Montreal International Airport Dorval
Dorval, Quebec, Canada 
H4Y1H1 
Opening hours : 4 hours prior to flight departure 
For Arrival / Departure information :
Phone : 1 800 843 0002 



Austrian Airlines, China

Beijing 

Townoffice
Unit C214/215, KEMPINSKI HOTEL
B.L.C. 50 Liangmaqiao Road, 
Chaoyang District 
100016 Beijing 
Tel (0086 10) 6462 2161 
Fax (0086 10) 6462 2166 

Beijing 

Cargo Office
Rm 239, Beijing Aviation Ground Services 
Cargo Terminal Building, 
Beijing Airport 100621 
Tel (0086 10) 6459 3990 
Fax (0086 10) 6459 3991 

Hongkong 

VH Aviation
General Sales Agent of Austrian Airlines
Unit 01, 16/F, Fullcorp Center
Tsimshatsui, Kowloon
Hongkong S.A.R. China
Tel (00852) 2525 5221 
Fax (00852) 2868 5488 

Shanghai 

Townoffice
Unit 2904, Office Tower of Raffles City Shanghai
No.268 Xiyang Zhong Road, Huangpu District
Shanghai, P.R. China 200001
Tel.: (021) 6340 3411
Fax: (021) 6340 3415
Room C1-214 of Terminal Building
Pudong International Airport Pudong
No. 6000 of Yingbin Avenue, 
Shanghai, P.R. China 201202
Tel. +86 21 6885 5165/5166
Fax +86 21 6885 5167 

Austrian Airlines, France

Paris 

Townoffice
Informations and reservations: 
Tel: 0820 816 816 (Indigo, 0, 118 EUR TTC/min)
daily: 08:30am - 9:00 pm
Direction: 
BP 48 
92101 Boulogne Billancourt Cedex 
Tel: 01-55-60-42-20
Fax: 01-55-60-43-91 

Paris Charles de Gaulle 

Airportcounter
Airport Roissy Charles de Gaulle
Terminal 2 D, (Entrance 9 and 10) 
Office hours: 
Mon - Sun:
5:45am - 7:30am
8:00am - 12:00am
1:15pm - 4:45pm
5:15pm - 8:00pm 
Informations and reservations:
Tel. 0820 816 816 (0, 118 EUR/min) 

Lyon 

Airportcounter
Lyon SATOLAS Airport-Terminal 1 
Lyon 
Office hours:
Mon - Fri: 5:00am - 9:00pm
Sat : 5:00am -7:00pm
Sun : 5:00am -9:00pm
Informations and reservations:
Tel. 0820 816 816 (Indigo 0, 118 EUR TTC/min) 

Nice 

Airportcounter
Côte d Azur Airport - Terminal 1 
06000 Nice 
Opening hours:
Mon-Sat: 5:30am - 6:30pm
Informations and reservations:
Tel. 0820 816 816 (Indigo, 0, 118 EUR TTC/min) 

Austrian Airlines, Germany

Germany 

Tel. 0049/180/3000520 
Fax 0049/180/3000523 
Office Hours:
Mo - Fr 07.00h - 22.00h
Sa u. So 08.00h - 20.00h 

Österreichische Luftverkehrs AG 

Lyoner Strasse 20 
D-60528 Frankfurt am Main 

Austrian Airlines, India

Delhi 

Townoffice
1st Floor, Himalaya House
K.G.Marg
New Delhi 110 001
Ph.: +91 11 2335 0125/26
Fax: +91 11 2372 1785
E-Mail : delrr@aua.com 

Delhi 

Airportcounter
New Visitor´s Lounge
IGI Airport Terminal 2
New Delhi 110 037
Ph. : +91 11 2565 4222/33/44
Fax : +91 11 2565 4166
E-Mail: delap@aua.com 

Delhi 

Cargo Office
Ground Floor, Public Amenity Building
Cargo Complex, IGI Airport
New Delhi 110 037
Ph. : +91 11 2565 4131/4203
Fax : +91 11 2565 4169 

Mumbai 

Townoffice
Express Towers, 8th Floor
Nariman Point
Mumbai 400 021
Ph. : +91 22 2280 1280/81/82
Fax : +91 22 2280 1279
E-Mail : bomrr@aua.com 

Mumbai 

Airportcounter
Terminal 2C, Room No. 139, 2nd Floor
CHHATRAPATI SHIVAJI AIRPORT
SAHAR, MUMBAI – 400 099
Tel.: +91 22 26829909/10/11
Fax: +91-22-26829913 

Mumbai 

Cargo Office
3RD FLOOR, ALIS CHAMBERS
NEAR SAHAR CARGO COMPLEX
ANDHERI (EAST)
MUMBAI – 400 099
Tel.: +91-22-28204202 – 03
Fax: +91-22-28204204 

Kolkatta 

Townoffice
c/o Jet Air p Ltd. 
1st Floor, Vasundhara Building
2/7 Sarat Bose Road
Calcutta - 700 020
West Bengal 
(+91-33) 2474 5091/ 2485 3868 Phone
(+91-33) 2474 9235 Fax 
Opening hours:
Mon-Sat : 9:00 - 17:30 
Sun: closed 

Jalandhar 

Townoffice
c/o Jet Air p Ltd.
Masand Motors Building 
BMC Chowk
G.T Road
Jalandhar Punjab
(+91-181) 2222 263 / 2222 264 / 2223 784 Phone 
(+91-181) 2223 470 Fax
Opening hours :
Mon-Sat : 9:00 - 17:30
Sun: closed 

Chandigarh 

Townoffice
c/o Jet Air p Ltd. 
SCO 14/15, 
Sector - 9D Madhya Marg 
Chandigarh 
(+91-172) 2740 723 / 2740 219 Phone 
(+91-172) 2741 725 Fax 
Opening hours:
Mon-Sat : 9:00 - 17:30 
Sun: closed 

Jaipur 

Townoffice
c/o Jet Air p Ltd. 
112/113 Jaipur Towers, 
Opp All India Radio, M.I. Road 
Jaipur - 302 001
Rajasthan
(+91-141) 2377 695 or 2375 430 Phone
(+91-141) 2374 242 fax 
Opening hours:
Mon-Sat : 9:00 - 17:30
Sun: closed 

Kanpur 

Townoffice
c/o Jet Air p Ltd. 
24/1 , Opp. LIC Building 
The Mall Kanpur - 208 001
Uttar Pardesh
(+91-512) 2312 787 / 2312 559 / 2311 663 Phone 
(+91-512) 2312 522 Fax 
Opening hours :
Mon-Sat : 9:00 - 17:30 
Sun: closed 

Lucknow 

Townoffice
c/o Jet Air p Ltd. 
Hall No.4, Saran Chambers - II 
5 Park Road 
Lucknow 
Uttar pardesh
(+91-522) 237 226 Phone 
(+91-522) 237 118 Fax 
Opening hours:
Mon-Sat : 9:00 - 17:30 
Sun: closed 

Varanasi 

Townoffice
c/o Jet Air p Ltd. 
1st Floor S-20/56-D, 
Krishnayatan Building, 
Kennedy Road, The Mall Cantt 
Varanasi Uttar Pardesh 
(+91-542) 250 4533 / 250 2707 Phone 
(+91-542) 250 4215 Fax 
Opening hours :
Mon-Sat : 9:00 - 17:30
Sun: closed 

Bangalore 

Townoffice
c/o Jet Air p Ltd
GW-01-07, Sunrise Chambers
22 Ulsoor Road
Bangalore Karnataka
(+91-80) 558 5394 / 559 4240 Phone
(+91-80) 559 4108 Fax
Opening Hours : 
Mon-Fri : 9:30 - 17:30 hrs
Sat : 9:30 - 13:00 hrs
Sun : closed 

Ahmedabad 

Townoffice
c/o Jet Air p Ltd
Madhuban, Near Madalpur
Under Elis Bridge
Ahmedabad Gujrat
(+91-79) 644 7253 Phone 
(+91-79) 656 9123 Fax 
Opening Hours : 
Mon-Sat : 9:00 - 17:30
Sun: closed 

Hyderabad 

Townoffice
c/o Jet Air p Ltd
Flat 101, 1st Floor, Summit House, 
5-10-188/2, Hill Fort Road, 
Hyderabad - 500004
Andhra Pardesh
(+91-40) 2323 2037 / 2329 8773 / 2323 0995 Phone 
(+91-40) 2324 0831 Fax 
Opening Hours :
Mon-Fri : 9:00 - 17:30 hrs
Lunch :13:00 - 14:00 hrs
Sat : 9:30 - 13:30 hrs
Sun: closed 

Chennai 

Townoffice
c/o Jet Air p Ltd
4th Floor, Thapar House, 
43/44 Motieth Road, 
Chennai
Tamil Nadu
(+91-44) 859 2564 / 859 2649 Phone 
(+91-44) 857 0703 Fax 
Opening Hours :
Mon-Fri : 9:00 - 17:30 hrs
Sat : 9:00 - 13:00 hrs
Sun: closed 

Cochin / Kochi 

Townoffice
c/o Jet Air p Ltd. 
BAB Chambers, 2nd Floor
Atlantis Junction
M.G Road
Cochin / Kochi - 682 019
Kerala 
(+91-484) 2371 224 / 2371 230 Phone 
(+91-484) 2371 028 Fax 
Opening Hours :
Mon-Sat : 9:00 - 17:30
Sun: closed 

Pune 

Townoffice
c/o Jet Air p Ltd. 
B 1/2 Century Arcade
243/244 Narangi Baug Road
Pune - 411 001
Maharashtra 
(+91-20) 612 3260 / 612 3261 Phone 
(+91-20) 612 4897 Fax 
Opening Hours :
Mon-Sat : 9:30 - 18:00 hrs
Sun: closed 

Indore 

Townoffice
c/o Jet Air p Ltd.
27 Press Complex, 1st Floor
Shaniwar Darpan Building
A.B Road 
Indore - 452 001
Madhya Pradesh 
(+91-731) 2574 427 / 2574 428 Phone 
(+91-731) 2240 591 Fax 
Opening Hours :
Mon-Sat : 9:30 - 18:00 hrs
Sun: closed 

Nagpur 

Townoffice
c/o Jet Air p Ltd. 
Hotel Sunny International
7 Dhantoli
Wardha Road 
Nagpur 440 012
Maharashtra 
(+91-712) 559 875 / 559 876 Phone 
(+91-712) 559 874 Fax 
Opening Hours :
Mon-Sat : 9:30 - 18:00 hrs
Sun : closed 

THIRUVANANTHAPURAM 

Townoffice
c/o Jet Air (P) Ltd
C 4/1325 , Kailash , II nd Floor
Kowdiar
Thiruvananthpuram.
Kerala 
(+91-471) 2319 805 Phone 
(+91-471) 2331 849 Fax 
Opening Hours :
Mon-Sat : 9:00 - 17:30
Sun : closed 

Austrian Airlines, Japan

Tokyo 

Townoffice
Yurakucho Denki Bldg. South 15F
Yurakucho, Chiyoda-ku, 100-0006 Tokyo
03-5222-5454(Reservations & Ticketing)
Ticketing counter is not available, 
only telephone inquiry.
Office Hours/ Mon-Fri 9:30~17:00
(closed during 12:00~13:00)
Sat, Sun, Public Holidays : Closed 

Osaka 

Townoffice
Dojima Avanza 4F, 1-6-20
Dojima, Kita-ku, Osaka 530-0003
TEL.06-4796-5470(Reservations & Ticketing)
Office Hours/ Mon-Fri 9:30~17:30
Sat, Sun, Public Holidays : Closed 

Tokyo Narita 

Airportcounter
New Tokyo International Airport, 
Passenger Terminal2
Room M2068, Narita 282-0004
TEL.0476-34-8411 

Osaka Kansai 

Âirportcounter
North Airlines Bldg., 2F, Room230, 
Senshu Kuko Kita 1, 
Izumisano-city, Osaka 549-0001
TEL.0724-56-5161 

Austrian Airlines, Russia

Moscow 

Townoffice
Koroviy val street 7
119049, Moskau
tel. +7/095/995-0-995
fax.+7/095/725-25-59
Open hours
Mo.-Fr. 09.00-17.30 

Moscow 

Airportcounter
tel +7/095/956-46-11 

St. Petersbug 

Townoffice
Nevskiy prospect 32, 
191011 St. Petersburg 
tel. +007/812/331 20 05 
fax.+007/812/331 20 06
Open hours: Mo.-Fr. 09:00-17:00 

St. Petersburg 

Airportcounter
SK desk
tel. +7(812) 324 32 44 
fax. +7(812) 324 32 45 

Krasnodar 

Townoffice
Bershanskoy street, 347
350912, Krasnodar tel. +7 (861) 219 19 92, 219 16 45
fax.+7 (861) 219 17 92 Open hours: Mo.-Fr. 09:00-17:00

Rostov 

Townoffice
Krasnoarmeyskaya street 143
344010 Rostov on Don
tel. +7/8632/618-300
fax.: +7/8632/618-666 
Open hours: Mo.-Fr. 09:00-17:00 

Austrian Airlines, United Kingdom

London 

Administration Office
7th floor, St. Vincent House
30 Orange Street 
London WC2H 7HH
Main Tel. +44 (0)20 7766 0300 
Main Fax. +44 (0)20 7766 0305
Opening Hours
Telephone for Reservations, Fares & Flight Enquiries 
0870 1 24 26 25(within the UK only) 

London 

Customer Relations Department 
Customer Relations Department
Austrian Airlines
Customer Relations
PO Box 33
A - 1300 Vienna Airport
Austria
Email : customer.relations@aua.com 
Fax. 0043 1 7007 66750 

London Heathrow 

Airport Counter
Handling Agent: GlobeGround
Terminal 2 
Heathrow Airport 
Middx TW6 1EZ 
Telephone for Flight enquiries
+44(0)0208 750 3315 
Ticket Desk & Check-in Opening Hours
Daily 0530-2030 hours
Facsimile: +44 (0)20 8750 3273
(Mon-Fri 0600-2100) 

London 

Cargo Office
Austrian Airlines Cargo.
c/o Swissport Cargo Services, 
Cargo Service Centre.
Bedfont Road, 
London Heathrow Airport, 
Staines, Middlesex.
TW19 7NL. 
Telephone : +44 (0)1784 - 252753 
Fax : +44 (0)1784 - 252794 


London Gatwick 

Airport Counter 
Handling Agent: Aviance 
North Terminal
Gatwick Airport
West Sussex RH6 0NT 
Telephone for Flight enquiries 
+44 (0)870 0002468
(24 hours - 7 days) 
Facsimile
+44 (0)1293 502467
(MON-FRI 0600-2000) 

Manchester 

Airport Counter

Terminal 1 
Manchester Airport 
M90 2FB 
Telephone for Flight enquiries 
+44 (0)161 489 8995 (Daily 0530-2300)
Ticket Desk & Check-in Opening Hours
Daily 0515-1930 hours 

Austrian Airlines, USA


USA

Toll Free Reservations: 
in the USA: 1-800-843-0002
in Canada: 1-888-817-4444 
Baggage Services/Lost Luggage: 
(718) 670-8600 
Cargo: 1-800-637-2957 

Washington 

Townoffice
No City Ticket Office at this location.
Please call our toll free number
800-843-0002 for reservations and information. 

Chicago 

Townoffice
No City Ticket Office at this location.
Please call our toll free number
800-843-0002 for reservations and information. 

New York 

Airport John F. Kennedy Airport
Bldg 56 Terminal 1
Jamaica NY 11430
Please call our toll free number
800-843-0002 for reservations and information.